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Providing you with all the support you need to manage your finances and grow your business.
Tap to Pay
How secure is Tap to Pay on Android?
Can I use Tap to Pay on Android on multiple devices?
How do I set up Tap to Pay on Android?
Does Tap to Pay on Android work on all devices?
How secure is Tap to Pay on iPhone?
Does Tap to Pay support refunds?
Payment Links
Can I accept payments in another currency through my payment link?
FAQ
How can I add/update my email address?
What number can I call to get support?
I'm getting an error message when signing up for a Ziina account
What is the difference between Personal, Professional and Business accounts?
How do I provide feedback?
How do I report issues?
How can I reach out to Customer Support?
How do I close my account?
Can I access my Ziina account on my computer?
How can I change my mobile number?
How can I reset my Ziina pin?
How can I change my ZiiName?
How can I view my account statement?
How can I access or edit my account settings?
Can I enable Face ID with my Ziina Business?
Why do I need to share my contacts?
How can I download Ziina?
Cashout
Can I cash out to my personal bank account?
Receiving a Payment
How do I use my NFC card?
How do I receive a payment?
Ziina Business Fees/Charges
What are the transaction limits for your Ziina Professional account?
Refer a Business
What are the benefits of referring a business to Ziina Business?
How can I refer a business to Ziina?
ZiiBoard - Payment Keyboard
Am I eligible to use the ZiiBoard?
What is the ZiiBoard?
QR Code
How can I get paid with a QR code?
How to generate Ziina QR code for payments?
What is a payment QR code?
Invoices
How can I send an invoice to a customer?
How can I generate an invoice via Ziina?
Sending a Payment
What’s the money transfer limit I can send using Ziina Business?
How can I send a payment using Ziina Business?
How can I send money?
Accepting International Payments
Can I use an international card to make a payment?
Which currencies does Ziina support for international payments?
How can I start accepting international payments?
Can I accept payments from international customers?
Ziina Business Account Settings
How can I add personalized branding to my Ziina Business account?
Register
Why do I need to verify my identity (Emirates ID Verification)?
How do I get notified when my account gets verified?
How do I verify my account?
How do I register for a business account?
Accepting a Payment
How do I receive money from people who aren’t on Ziina?
Can I refund a payment?
Do my customers need to download Ziina to pay me?
What payment methods are accepted?
How do I use Ziina to accept payments?
Getting Started with Ziina Business
How can I open a Ziina Business account?
What is Ziina Professional?