Personal
Business
Payment gateway
|
Business stories
EN
|
عربي
Get the app
Main
Help Center
Business Account
Business Account
Providing you with all the support you need to manage your finances and grow your business.
Cashout
Do I pay a fee to cash out?
How long does it take to process my cash-out?
How can I cash out?
Which banks can I cash out to?
Can I cash out to my personal bank account?
Tap to Pay
Does Tap to Pay support refunds?
How secure is Tap to Pay on Android?
Can I use Tap to Pay on Android on multiple devices?
Does Tap to Pay on Android work on all devices?
How do I set up Tap to Pay on Android?
How secure is Tap to Pay on iPhone?
Are there any transaction limits or restrictions for Tap to Pay?
How will I know if a payment went through with Tap to Pay?
What cards and payment methods are supported with Tap to Pay?
How do I set up Tap to Pay on iPhone?
Can I use Tap to Pay on iPhone on multiple devices?
Does Tap to Pay on iPhone work on all devices?
How is Tap to Pay different from QR code payments?
What is Tap to Pay?
Who can use Tap to Pay?
Receiving a Payment
How can I accept payments on Ziina?
How do I use my NFC card?
What are payment links?
Adding Cash
What type of card can you add to your Ziina wallet?
How can I add or remove cards from my Ziina wallet?
How can I add cash to my Ziina wallet?
Register
How can I verify my account and increase my limits?
How do I register for a business account?
How do I get notified when my account gets verified?
Why do I need to verify my identity (Emirates ID Verification)?
General Questions
What is the difference between Personal, Professional, and Business accounts?
How can I view my account statement?
Can I access my Ziina account on my computer?
How can I download Ziina?
Why do I need to share my contacts?
Getting Started with Ziina Business
What is Ziina Professional?
How can I open a Ziina Business account?
Refer a Business
How can I refer a business to Ziina?
What are the benefits of referring a business to Ziina Business?
Account Settings
I'm getting an error message when signing up for a Ziina account
How do I close my account?
How can I access or edit my account settings?
How can I change my mobile number?
Can I enable Face ID with my Ziina Business?
How can I change my ZiiName?
How can I add/update my email address?
How can I reset my Ziina pin?
Ziina Business Fees/Charges
What are the transaction limits for my verified Business account?
What are the transaction limits for your Ziina Professional account?
ZiiBoard - Payment Keyboard
What is the ZiiBoard?
Am I eligible to use the ZiiBoard?
Sending a Payment
What’s the money transfer limit I can send using Ziina Business?
How can I send money?
How can I send a payment using Ziina Business?
Ziina Business Account Settings
How can I add personalized branding to my Ziina Business account?
QR Code
How to generate Ziina QR code for payments?
What is a payment QR code?
How can I get paid with a QR code?
Payment Links
Does the link expire?
How can I accept payments with payment links?
Can I accept payments in another currency through my payment link?
I want to send a payment link to a customer. How do I go about this?
What is a ZiiLink?
Accepting a Payment
Do my customers need to download Ziina to pay me?
How do I use Ziina to accept payments?
What payment methods are accepted?
Can I refund a payment?
How do I receive money from people who aren’t on Ziina?
Accepting International Payments
Can I accept payments from international customers?
Can I use an international card to make a payment?
Which currencies does Ziina support for international payments?
Invoices
How can I generate an invoice via Ziina?
How can I send an invoice to a customer?
Support
How can I reach out to Customer Support?
How do I report issues?
How do I provide feedback?
What number can I call to get support?
Money Transfer
Can I transfer money to my bank from the app?
Can I transfer money via IBAN?
How fast is the money transfer?